GotThat

GotThat Legal Notice (Specified Commercial Transactions Act)

Legal Notice under the Specified Commercial Transactions Act (Japan)

Last updated: 2 November 2026

[Seller]
JBC NETWORK K.K. (JBC NETWORK 株式会社)

[Person responsible for operations]
Disclosed by email without delay upon request.

[Address]
DIORE CREST HIGASHI SHINSAIBASHI 801, 1-6-15 Higashishinsaibashi, Chuo-ku, Osaka, Osaka 542-0083, Japan

[Phone]
Disclosed by email without delay upon request.
Please contact us at the email address below.

[Email]
info@gotthat.cc

[Service]
GotThat (live translation for group conversations)

[Prices]
Membership and minute pack prices (tax included) are shown in our price list:
https://gotthat.cc/#pricing
For App Store purchases, the price shown on the App Store applies.

[Other charges]
Internet connection fees are borne by the customer.

[Payment methods]
Web: credit card
iPhone app: App Store payment

[When payment is taken]
Membership: the first month at sign-up, then automatically on each monthly renewal date.
Minute packs: at purchase.
For App Store payments, Apple charges at the times Apple sets.

[When the service is provided]
Immediately after payment is completed.

[Contract term and auto-renewal (membership)]
Month to month. Unless cancelled, the membership renews automatically on each renewal date.
Monthly minutes reset on the renewal date; unused minutes do not carry over.
Upgrades take effect immediately; downgrades take effect from the next renewal date.

[How to cancel]
Bought on the web: cancel at any time under Me → Membership in the web app. Cancel by the day before the renewal date and you will not be charged again.
Bought on iPhone: cancel in iPhone Settings → Apple ID → Subscriptions at least 24 hours before renewal.
After cancelling you keep access until the end of the period you have paid for.

[Returns, cancellations and refunds]
Because this is a digital service, purchases are not refunded for reasons of the customer's own convenience, and there are no pro-rated refunds for cancelling mid-period.
This does not apply where we were unable to provide the service for reasons attributable to us.
Refunds for App Store purchases are handled by Apple under Apple's terms (https://reportaproblem.apple.com).

[System requirements]
iPhone: iOS 13 or later (in-app purchases need iOS 15 or later)
Android: Android 7.0 or later
Web: latest Chrome, Safari or Edge
A microphone and an internet connection are required.

The Japanese version of this notice is the authoritative one.